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Terms and Conditions

  • Tiffosi

    As the mobile app “Tiffosi App”, as well as the Website www.tiffosi.com, together hereinafter referred to as the “Platform”, share the same structure and features, belong to and are managed by Cofemel – Sociedade de Vestuário, S.A., holding NIPC 501329684 and registered office at Rua Fernão de Magalhães, n.º 2, Fração C, 4400-629 Vila Nova de Gaia (hereinafter referred to as “TIFFOSI”), with their access, membership and use by its users (hereinafter, “User” or “Users”) being subject to these Terms and Conditions of Use, with any use of the Platform's services and features implying the knowing acceptance thereof.

    These Terms and Conditions of Use are supplemented and integrated, as regards everything that is not provided for in this document, by Tiffosi's Privacy Policy.

     

    WHAT IS THE PLATFORM?

    The Platform allows the User to explore the collections and purchase products of the “TIFFOSI” brand, manage their orders and consult their history, amongst other features developed or to be developed.

    The list of services, queries and operations permitted at the Platform are those made available at the Platform at any given time.

     

    HOW TO ACCESS THE PLATFORM?

    Access to the Platform is free via the address www.tiffosi.com, by downloading the Tiffosi App to a mobile device, via the “App Store” (for iOS devices) or “Google Play” (for Android devices), or by subscribing to the Tiffosi Denim Club programme using a QR Code, available at our physical stores and other media, which redirects the User to a digital form that allows membership to the Tiffosi Denim Club programme by creating a registered account at the website www.tiffosi.com.

    To access and explore the articles available via the Platform, it is not necessary to create a User account.  However, when you create a User account you automatically become part of the Tiffosi Denim Club programme, being able to benefit from exclusive discounts and/or advantages on future purchases at Tiffosi.

    To make purchases via the Platform, the User may place an order as a “guest” (not registered) or create a User account at the Platform (as a Tiffosi Denim Club Customer). To create their Tiffosi Denim Club User - Customer account, the User must provide, in particular, identification data and contact details.

     

    PERSONAL DATA

    The use of the Platform may involve the processing of Users’ personal data.

    Respect for the protection of their data is of crucial importance to TIFFOSI, only processing their data for the purposes identified in the Tiffosi Privacy Policy, strictly to the extent necessary to make available the content and articles purchased, to comply with the contractual obligations established in this context, with your consent (where applicable), to comply with legal obligations or to pursue any other legitimate interests duly identified.

    The User may also, at any time and under the terms of applicable legislation, exercise his/her rights as the holder of his/her personal data (access, limitation, opposition, rectification, erasure, portability), under the terms described in further detail in the Tiffosi Privacy Policy.

     

    LIABILITY AND GUARANTEES

    The Platform was developed with the aim of ensuring greater proximity and communication between TIFFOSI and its customers, allowing them to be given up-to-date knowledge of its collections and initiatives, and to conveniently make its products available to them.

    Notwithstanding, TIFFOSI cannot guarantee that the Platform, or any feature made available thereat, will meet any needs and expectations that each User may have, or that it will serve specific purposes.

    TIFFOSI reserves the right, at any time, without prior notice, and with immediate effect, to interrupt, suspend, change, add or delete access and/or content of the Platform. It cannot be held liable for any damages or losses resulting from any access or inability to access the Platform, as well as any technical incompatibility with the User's equipment.

    In the same regard, TIFFOSI will not be liable for any errors that may occur due to system irregularities, failure (temporary or permanent) of the Platform or other associated tools.

    Whenever the validity, effectiveness or testing of a given transaction depend on compliance with certain formalities, the transaction will only be completed after these have been complied with.

    The User acknowledges that his/her use of the Platform is at his/her own risk, and that he/she is solely responsible for any damage caused to his/her system and/or computer device/equipment or for other damages or losses, including loss or damage to data, resulting from the use of materials, content or information obtained, in any way, via the Platform.

    Furthermore, the User must be aware of the risks involved in any authorisation granted by the User to a third party to manage his/her User account at the Platform. TIFFOSI cannot be held liable for damages caused by the wilful or negligent management of a customer/User's account by a third party, when access has been in some way made available by the User himself/herself.

    The User is not authorised to transmit, publish, modify, copy, sell, use or distribute by any means or form the texts, logos, images or other information contained at the Platform.

     

    HYPERLINKS TO THIRD PARTY WEBSITES

    The Platform may provide hyperlinks to the pages of other entities. These websites do not belong to, are not operated or controlled by TIFFOSI, and so the latter is not responsible for, does not approve or in any way support or subscribe to the content of these websites, nor of the websites linked to or referred to thereat. The establishment of hyperlinks does not, as a rule, imply the existence of relations between TIFFOSI and the owner or manager of the web page to which the hyperlink refers.

    TIFFOSI is thus not responsible for the legality, reliability or quality of any content made available thereat, nor for compliance with the applicable legal rules in relation to the content available there, and the use of these hyperlinks is the sole responsibility of the Users.

     

    SECURITY

    TIFFOSI does not guarantee that the Platform will operate uninterruptedly, in other words, free from possible errors or failures.

    TIFFOSI makes every effort to ensure that the Platform does not upload any type of virus or other malicious software to your computer or mobile device. Notwithstanding, as TIFFOSI cannot fully control the circulation of information online, it cannot guarantee that it does not contain any type of virus or other elements that may damage your device and it strongly recommends that the User keeps his/her operating system updated and use protection software such as antivirus or, where applicable, firewall.

    To ensure the security of the Platform, TIFFOSI may, at any time, and without prior notice, take the necessary measures to ensure the integrity, security, continuity or quality of the Platform, including restrictions or limitations on access.

     

    OTHER ASPECTS INHERENT IN THE USE OF THE PLATFORM

    The use of the Platform is also subject to compliance with the following rules:

    • It is prohibited to use the Platform to send or make available any illegal, false, misleading, threatening, malicious, abusive, defamatory, insulting, invasive of privacy, racially, ethically or morally reprehensible, harmful or violating the dignity of people or harmful to minors, or that may negatively affect the image of TIFFOSI;
    • It is prohibited to use the Platform to send or make available information or content belonging to third parties, such as, for example, content protected by third party copyright or content containing third party personal data.

     

    ALTERATIONS TO THE TERMS AND CONDITIONS OF USE

    TIFFOSI reserves the right, at any time, without prior notice and with immediate effect, to change, add, update or eliminate, partially or totally, these Terms and Conditions of Use.

    The User must periodically consult the page of these Terms and Conditions of Use to confirm whether any updates or changes have been made. If he/she does not agree with any of the rules of use, he/she should not use the Platform.

     

    QUESTIONS

    If you have any questions about these Terms of Use, please send us your request for clarification by e-mail to customer.care@tiffosi.com.

     

    VALIDITY OF TERMS AND CONDITIONS OF USE

    If any of the provisions of these Terms and Conditions of Use are found to be null and void or in any way invalid, or if the enforceability of any provision of these Terms and Conditions of Use is, in any way, limited by a court or other competent entity for this purpose, such nullity, invalidity or unenforceability will not affect the validity and enforceability of the remaining provisions.

     

    APPLICABLE LAW

    The management, administration, use and application of the Terms of Use of the Platform are subject to Portuguese law.

     

    COMPETENT VENUE

    To settle any issues and disputes that may arise from the use of the Platform, the jurisdiction of the District of Vila Nova de Gaia is exclusively competent, specifically waiving any other.